top of page

COMMERCIAL FASHION TERMS 

COMMERCIAL FASHION TERMS & CONDITIONS

Ekanem Orok Limited
Effective Date: February 14, 2026
Website: www.ekanemorok.com

​

1. SCOPE

These Commercial Fashion Terms & Conditions (“Commercial Terms”) govern all commercial fashion transactions between Ekanem Orok Limited (“Ekanem Orok”, “we”, “us”, “our”) and any client (“Client”, “you”) involving:

  • Custom-made garments

  • Made-to-measure pieces

  • Couture designs

  • Bulk or wholesale orders

  • Uniform production

  • Fashion collaborations

  • Styling contracts

  • Commercial design commissions

These Terms apply in addition to our master Terms of Use. In the event of conflict, these Commercial Terms prevail for commercial engagements.

​

2. QUOTATIONS & ORDER CONFIRMATION

  • All quotations are valid for 14 days unless otherwise stated.

  • Prices may change due to fabric cost fluctuations, exchange rates, or material availability.

  • A written confirmation and required deposit must be received before production begins.

No order is confirmed until we issue written acceptance.

​

3. DEPOSITS & PAYMENT STRUCTURE

 

3.1 Deposits

  • A non-refundable deposit of 50–70% is required before production.

  • Deposits secure materials, labor scheduling, and production allocation.

Deposits are strictly non-refundable except where required by law.

 

3.2 Final Payment

  • Remaining balance must be paid before delivery or dispatch.

  • Failure to complete payment may result in production delay or cancellation.

We reserve the right to withhold delivery until full payment is received.

 

4. CUSTOM & MADE-TO-MEASURE ITEMS

Custom and made-to-measure garments:

  • Are produced based on measurements provided by the Client.

  • Are not eligible for refund.

  • May not be returned unless defective due to manufacturing error.

Clients are responsible for:

  • Providing accurate measurements.

  • Attending scheduled fittings (if applicable).

We are not liable for fitting issues resulting from inaccurate measurements supplied by the Client.

 

5. FITTINGS & ALTERATIONS

Where fittings are part of the agreement:

  • Clients must attend scheduled fitting sessions.

  • Minor alterations may be provided within a reasonable timeframe.

  • Major redesign requests after production begins may incur additional charges.

Failure to attend fittings may void alteration guarantees.

 

6. BULK & WHOLESALE ORDERS

For bulk or wholesale production:

  • Minimum order quantities may apply.

  • Production timelines depend on volume.

  • Custom labeling or branding must be agreed in writing.

Bulk orders are non-refundable once production has commenced.

We are not responsible for resale performance or market success.

 

7. PRODUCTION TIMELINES

Production timelines are estimates and may vary due to:

  • Fabric sourcing delays

  • Supplier disruptions

  • Customs clearance

  • Force majeure events

We are not liable for consequential damages arising from delays.

Clients should allow reasonable production buffers before event dates.

 

8. FABRIC & MATERIAL VARIATIONS

Due to the nature of textiles:

  • Slight variations in color, texture, or print placement may occur.

  • Digital screen representations may differ from physical fabric.

  • Natural fabrics may have inherent irregularities.

Such variations do not constitute defects.

​

9. INTELLECTUAL PROPERTY RIGHTS

All original designs, sketches, patterns, and creative concepts remain the exclusive property of Ekanem Orok Limited unless expressly transferred in writing.

Clients may not:

  • Replicate designs

  • Reproduce patterns

  • Manufacture copies

  • Distribute designs to third parties

Unauthorized reproduction constitutes intellectual property infringement.

Commercial licensing must be agreed in writing.

​

10. DESIGN CONFIDENTIALITY

If a design is commissioned exclusively:

  • Ownership terms must be explicitly stated in writing.

  • Absent written transfer, copyright remains with Ekanem Orok Limited.

We reserve the right to:

  • Photograph completed designs

  • Use images for portfolio and promotional purposes unless otherwise agreed in writing.

 

11. SHIPPING & DELIVERY

Delivery of commercial fashion items is governed by our Shipping Policy.

Risk transfers upon:

  • Delivery to courier; or

  • Client collection.

We are not liable for delays beyond our control.

​

12. CANCELLATION

Orders may not be cancelled once:

  • Fabric has been purchased;

  • Production has commenced;

  • Custom work has begun.

If cancellation is accepted before production:

  • Deposits remain non-refundable.

  • Additional incurred costs may be deducted.

​

13. RETURNS & REFUNDS

Custom, bespoke, couture, wholesale, and bulk commercial orders are strictly non-refundable except in cases of verified manufacturing defect.

Claims must be submitted within 48 hours of delivery with photographic evidence.

We reserve the right to inspect returned goods before issuing any remedy.

​

14. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.

  • We are not responsible for lost profits or missed events.

  • Our total liability shall not exceed the amount paid for the affected order.

We are not responsible for:

  • Client misuse

  • Improper garment care

  • Third-party alterations

​

15. EVENT-BASED ORDERS

For garments intended for weddings, shows, or events:

  • Clients must communicate event dates in writing.

  • We are not liable for delays caused by late measurement submission or late approval.

  • Clients assume responsibility for reasonable scheduling buffers.

​

16. FORCE MAJEURE

We are not liable for delays or failure to perform caused by:

  • Natural disasters

  • Government restrictions

  • Pandemic disruptions

  • Civil unrest

  • Supply chain interruptions

Obligations are suspended during such events.

​

17. INDEMNIFICATION

Clients agree to indemnify and hold harmless Ekanem Orok Limited against:

  • Claims arising from misuse of garments

  • Unauthorized reproduction of designs

  • Third-party intellectual property claims arising from client-provided materials

​

18. DISPUTE RESOLUTION

All disputes shall be resolved through binding arbitration in Lagos, Nigeria in accordance with the Arbitration and Mediation Act 2023.

Class or representative actions are waived.

We reserve the right to pursue injunctive relief in court for intellectual property violations.

 

19. GOVERNING LAW

These Terms are governed by the laws of the Federal Republic of Nigeria.

​

20. MODIFICATIONS

We reserve the right to amend these Commercial Terms at any time.

Continued engagement constitutes acceptance of revised terms.

​

21. CONTACT INFORMATION

Ekanem Orok Limited
25 Prince Kazeem Eletu Street
Osapa-Lekki
Lagos, Nigeria

Email: info@ekanemorok.com
Website: www.ekanemorok.com

bottom of page