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TERMS OF USE

GENERAL TERMS OF USE for Ekanem Orok Platform
Effective Date: 14th February 2026

 

These Terms of Use (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and:

  • Ekanem Orok Limited (“Company”)

  • Ekanem Orok Educational and Learning Foundation (“Foundation”)

  • (collectively, “we,” “us,” or “our”)

 

DEFINITIONS

  • For purposes of these Terms:

  • “Company” means Ekanem Orok Limited.

  • “Foundation” means Ekanem Orok Educational and Learning Foundation.

  • “Services” means all products, courses, consultations, programs, custom garments, and related offerings.

  • “User” means any individual who accesses or uses the Platform.

  • “Minor” means any person under 18 years of age.

  • “Custom Products” means made-to-measure or personalized garments.

  • “Digital Courses” means online training programs and downloadable educational content.

 

 

KINDLY NOTE

These Terms govern your access to and use of www.ekanemorok.com (the “Platform”) and all related services.

By accessing, registering, purchasing, enrolling, or using any part of the Platform, you irrevocably agree to be bound by these Terms.

 

If you do not agree, you must immediately cease use of the Platform.

 

1. LEGAL CAPACITY & REPRESENTATIONS

You represent and warrant that:

  • You are at least 18 years old;

  • You have full legal capacity to enter into this Agreement;

  • All information provided is accurate and current;

  • You will comply with all applicable laws.

If enrolling a Minor, you represent that you are the lawful parent or legal guardian and assume full legal responsibility.

We may rely on these representations without further verification.

 

2. PLATFORM STRUCTURE & CONTRACTING ENTITY

Contracts are formed as follows:

  • Digital Courses, Custom Products, Image Consultation Services, and ecommerce transactions are contracts with Ekanem Orok Limited.

  • Accredited in-person programs are contracts with Ekanem Orok Educational and Learning Foundation.

Each entity shall have separate and independent liability.

No joint liability is created except where expressly required by law.

 

 

3. ACCOUNT SECURITY & MONITORING

You are solely responsible for all activity under your account.

We reserve the right to:

  • Monitor login activity;

  • Track IP addresses;

  • Restrict concurrent sessions;

  • Suspend access upon suspicious activity.

Account sharing is strictly prohibited.

Unauthorized access or sharing constitutes material breach and may result in immediate termination without refund.

 

 

4. DIGITAL COURSES LICENSE

Digital Courses are licensed, not sold.

You are granted a limited, revocable, personal, non-transferable license for private educational use only.

You expressly agree not to:

  • Record, copy, download, or distribute content;

  • Use screen capture software;

  • Share access credentials;

  • Teach, replicate, or commercialize our curriculum;

  • Create derivative works based on proprietary methods.

We reserve the right to pursue:

  • Injunctive relief;

  • Statutory damages;

  • Actual damages;

  • Recovery of legal fees;

  • Takedown enforcement actions.

Access may be terminated immediately upon suspected infringement.

 

 

5. CUSTOM PRODUCTS – ASSUMPTION OF RISK

Custom Products are uniquely produced for you.

By placing a custom order, you:

  • Acknowledge that it cannot be resold;

  • Waive return rights except for verified manufacturing defects;

  • Accept risk of minor aesthetic variations;

  • Confirm accuracy of measurements.

Deposits are non-refundable once production begins.

Risk of loss transfers upon shipment to carrier.

We are not responsible for customs seizures, delays, or duties.

 

 

 

6. IMAGE CONSULTATION – PROFESSIONAL OPINION DISCLAIMER

Image Consultation Services are subjective professional opinions.

We disclaim all guarantees of:

  • Social outcomes;

  • Employment;

  • Financial gain;

  • Public perception;

  • Personal satisfaction.

You assume full responsibility for implementation of advice.

 

 

7. PAYMENTS & CHARGEBACK

All payments are due in full before service delivery unless otherwise agreed.

We utilize third-party processors and do not store card details.

Initiating a chargeback without first seeking resolution constitutes breach.

We reserve the right to:

  • Provide evidence to financial institutions;

  • Recover costs associated with fraudulent disputes;

  • Permanently terminate accounts;

  • Report fraudulent conduct where appropriate.

 

 

8. REFUND

Refunds are strictly limited as outlined in our Refund Policy.

Digital goods are non-refundable once accessed.

Custom Products are non-refundable once production begins.

Program fees are non-refundable after commencement.

Where consumer law mandates refund rights, such rights apply only to the minimum extent required by law.

 

 

9. BIOMETRIC & SENSITIVE DATA

Where measurement data is collected:

  • You provide explicit consent;

  • You confirm accuracy;

  • You accept responsibility for changes post-submission.

We are not liable for fit dissatisfaction caused by inaccurate or outdated measurements.

 

 

10. USER CONTENT & PLATFORM RIGHTS

You grant us a perpetual, worldwide, royalty-free license to use submitted content for operational and promotional purposes.

We may remove content at our sole discretion.

We assume no obligation to monitor user-generated content.

 

 

11. INTELLECTUAL PROPERTY

All proprietary materials remain our exclusive property.

Unauthorized use constitutes infringement.

We may pursue enforcement across jurisdictions.

You agree that monetary damages may be insufficient remedy and consent to injunctive relief.

 

 

12. DISCLAIMERS

To the fullest extent permitted by law:

Services are provided “AS IS” and “AS AVAILABLE.”

 

We disclaim:

  • All implied warranties;

  • Merchantability;

  • Fitness for particular purpose;

  • Non-infringement;

  • Continuous availability.

We do not guarantee uninterrupted operation.

 

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

Our aggregate liability shall not exceed the amount paid by you for the specific Service giving rise to the claim.

Under no circumstances shall we be liable for:

  • Indirect damages;

  • Consequential damages;

  • Special damages;

  • Loss of profits;

  • Loss of opportunity;

  • Emotional distress;

  • Reputational harm.

This limitation applies regardless of legal theory.

 

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company and Foundation from any claims, liabilities, damages, losses, or expenses arising from:

  • Your breach of these Terms;

  • Your misuse of Services;

  • Your violation of law;

  • Your infringement of third-party rights;

  • Any content you submit.

Indemnification survives termination.

15. FORCE MAJEURE

We are not liable for delays or failures caused by events beyond reasonable control, including but not limited to:

  • Natural disasters

  • Pandemics

  • Government restrictions

  • Supply chain interruptions

  • Technical outages

  • Labor disputes

 

16. TERMINATION & DISCRETION

We may suspend or terminate access:

  • For breach;

  • For suspected fraud;

  • For legal compliance;

  • For operational reasons.

Termination may occur without prior notice where appropriate.

No refunds shall be issued upon termination for breach.

 

17. ARBITRATION

Any dispute shall be resolved exclusively through confidential binding arbitration seated in Nigeria.

You waive any right to:

  • Trial by jury;

  • Public court proceedings;

  • Class or representative actions.

Arbitration shall be final and binding.

You agree arbitration is the exclusive remedy except for injunctive intellectual property claims.

 

 

18. CLASS ACTION WAIVER

You irrevocably waive the right to participate in:

  • Class actions;

  • Consolidated proceedings;

  • Representative claims.

If any portion of this waiver is deemed unenforceable, the remainder shall remain in effect.

 

 

19. SURVIVAL

The following provisions survive termination:

  • Intellectual Property

  • Limitation of Liability

  • Indemnification

  • Arbitration

  • Class Action Waiver

  • Disclaimers

 

 

20. EVIDENCE & ELECTRONIC RECORDS

Electronic records, acceptance logs, and digital acknowledgments shall constitute admissible evidence of agreement.

You agree not to contest validity based on electronic format.

 

 

21. ENTIRE AGREEMENT

These Terms constitute the entire agreement and supersede prior communications.

We may amend these Terms at any time. Continued use constitutes acceptance.

DIGITAL COURSE TERMS

 

DIGITAL COURSE TERMS

Effective Date: 14th February 2026

These terms govern all digital learning products.

 

1. LICENSE

Courses are licensed, not sold.

You receive a limited, non-transferable, personal access license.

No ownership rights are transferred.

 

2. ONE-TIME PAYMENT

Courses are sold on a one-time payment basis.

No installment plans unless explicitly stated.

 

3. ANTI-PIRACY RULES

You may NOT:

  • Screen record lessons

  • Share login credentials

  • Redistribute materials

  • Upload content online

  • Teach or resell our curriculum

Violation may result in:

  • Immediate termination

  • Legal action

  • Certificate revocation

 

4. CERTIFICATION

Online certificates are internal only.

Only designated in-person programs are professionally accredited.

Certification requires completion of assignments and requirements.

 

5. NO REFUNDS AFTER ACCESS

Once access credentials are issued, courses are non-refundable except as required by law.

COMMERCIAL FASHION TERMS

COMMERCIAL FASHION TERMS

Effective Date: 14th February 2026

These terms apply to custom garments and fashion products.

 

1. CUSTOM GARMENTS

Custom garments are made-to-order and non-returnable once production begins.

Deposits are non-refundable.

 

2. MEASUREMENTS

Customers are responsible for providing accurate measurements.

We are not liable for fit issues caused by incorrect measurements or body changes.

 

3. FABRIC VARIATIONS

Color differences due to screen display do not constitute defects.

Customer-supplied fabric is used at customer’s risk.

 

4. DEFECT CLAIMS

Defects must be reported within 3 days of delivery with photographic evidence.

Verified defects may be repaired, replaced, or partially refunded at our discretion.

 

5. INTERNATIONAL SHIPPING

Customers are responsible for customs duties and taxes.

Risk transfers upon shipment.

 

6. EVENT ORDERS

We are not liable for consequential damages related to event deadlines.

REFUND AND RETURNS POLICY

 

REFUND AND RETURNS POLICY

Effective Date: 14th February 2026

1. DIGITAL COURSES

Non-refundable once accessed.

Duplicate payments may be refunded.

 

2. ACCREDITED PROGRAMS

Non-refundable once program begins.

Partial refund may be considered before commencement (administrative fees apply).

 

3. CUSTOM GARMENTS

Non-refundable and non-returnable once production begins.

 

4. READY-TO-WEAR ITEMS

May be returned within 7 days if:

  • Unworn

  • Unwashed

  • In original condition

Shipping fees are non-refundable.

 

5. CHARGEBACK ABUSE

Improper chargebacks may result in account termination and legal recovery.

​PRIVACY POLICY

PRIVACY POLICY

Effective Date: 14th February 2026

This policy complies with Nigeria Data Protection Regulation (NDPR).

 

1. DATA WE COLLECT

  • Name

  • Email

  • Address

  • Phone number

  • Body measurements (where applicable)

  • Minor information (with guardian consent)

  • IP address and device data

We do not store card details.

 

2. LAWFUL BASIS

We process data based on:

  • Contractual necessity

  • Consent

  • Legal obligation

  • Legitimate interest

 

3. BIOMETRIC / MEASUREMENT DATA

Used solely for tailoring.

Processed securely.

Retained only as necessary.

 

4. MINORS

Processed only with guardian consent.

Guardians may request access or deletion.

 

5. DATA SHARING

Shared only with:

  • Payment processors

  • Shipping providers

  • IT service providers

  • Accreditation bodies (where required)

We do not sell personal data.

 

6. YOUR RIGHTS

You may request:

  • Access

  • Correction

  • Deletion

  • Objection

  • Withdrawal of consent

Contact: info@ekanemorok.com

 

7. DATA SECURITY

We use SSL encryption and reasonable safeguards.

​​COOKIE NOTICE

COOKIE NOTICE

We use cookies to:

  • Maintain sessions

  • Improve user experience

  • Analyze website performance

  • Enable remarketing

You may disable cookies via browser settings.

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