SECTION 1 : PRIVACY POLICY

 

1. INTRODUCTION

Ekanem Orok Limited (“Ekanem Orok”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website www.ekanemorok.com (the “Website”), purchase products, enroll in courses, subscribe to newsletters, or otherwise interact with us.

This Policy complies with the Nigeria Data Protection Act 2023 (NDPA) and related regulations and applies to all users globally, including those in jurisdictions with additional data protection requirements.

 

2. DATA CONTROLLER INFORMATION

Data Controller: Ekanem Orok Limited
Business Address: 25 Prince Kazeem Eletu Street, Osapa-Lekki, Lagos, Nigeria
Email: info@ekanemorok.com

For all privacy-related inquiries or to exercise your rights, contact us using the details above.

 

3. INFORMATION WE COLLECT

We collect personal data necessary to operate our fashion, e-commerce, publishing, and educational services.

 

A. Information You Provide Directly

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely via third-party providers; we do not store full card details)

• Course enrollment information

• Messages sent through contact forms

• Uploaded content (e.g., coursework submissions, reviews)

 

B. Automatically Collected Information

• IP address

• Browser type and version

• Device identifiers

• Operating system

• Referral URLs

• Pages viewed and interaction data

• Cookies and tracking identifiers

 

C. Transaction Information

• Purchase history

• Course participation data

• Subscription status

 

4. LEGAL BASIS FOR PROCESSING

We process personal data based on one or more of the following lawful bases:

• Contractual Necessity – to provide purchased products or enrolled courses

• Consent – for newsletters, marketing communications, and non-essential cookies

• Legal Obligation – compliance with tax, accounting, and regulatory requirements

• Legitimate Interest – improving services, fraud prevention, analytics

You may withdraw consent at any time.

 

5. HOW WE USE YOUR INFORMATION

We use personal data to:

• Process orders and deliver products

• Provide online fashion courses and digital materials

• Respond to inquiries and customer service requests

• Send transactional communications

• Send marketing emails (with consent)

• Improve website functionality and user experience

• Prevent fraud and ensure security

• Comply with legal and regulatory obligations​

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6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Ensure proper website functionality

• Remember preferences

• Analyze website performance

• Deliver marketing and remarketing advertisements

You may manage cookies through your browser settings or our cookie consent tool. Disabling cookies may affect website functionality.

For detailed information, refer to our Cookies Policy.

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7. SHARING OF PERSONAL DATA

We may share personal data with:

• Payment processors

• Shipping and logistics providers

• Email marketing platforms

• Website hosting providers

• Analytics service providers

• Professional advisers (legal, accounting)

• Regulatory authorities when legally required

We do not sell personal data.

All third-party service providers are contractually obligated to safeguard your information.

 

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred outside Nigeria for processing (e.g., cloud hosting or payment platforms). Where this occurs, we ensure adequate safeguards such as:

• Data Processing Agreements

• Standard contractual clauses

• Compliance with NDPA and GDPR standards

 

9. DATA RETENTION

We retain personal data only as long as necessary to:

• Fulfill contractual obligations

• Comply with legal requirements

• Resolve disputes

• Maintain business records

Retention periods vary depending on the type of data and legal obligations.

 

10. DATA SECURITY

We implement appropriate technical and organizational measures, including:

• SSL encryption

• Secure hosting environments

• Restricted internal access

• Password protection

• Staff confidentiality obligations

While we take reasonable precautions, no online transmission can be guaranteed 100% secure.

 

11. YOUR DATA PROTECTION RIGHTS

Subject to applicable law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Withdraw consent

• Request data portability

• Lodge a complaint with a data protection authority

To exercise your rights, contact info@ekanemorok.com.

 

12. CHILDREN’S PRIVACY

Our website and services are not directed to children under 16 years of age. We do not knowingly collect personal data from minors. If we discover such data has been collected, we will delete it promptly.

 

13. THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Users should review their privacy policies separately.

 

14. AUTOMATED DECISION-MAKING

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects without human oversight.

 

15. DATA BREACH PROCEDURES

In the event of a data breach that poses a risk to your rights and freedoms, we will:

• Notify affected individuals without undue delay

• Notify relevant regulatory authorities as required under applicable law

 

16. POLICY UPDATES

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date. Continued use of the Website constitutes acceptance of the updated Policy.

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