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ONLINE COURSE TERMS AND CONDITIONS

Ekanem Orok Limited
Website: www.ekanemorok.com
Effective Date: 14th February 2026
Last Updated: 4th September 2026

1. AGREEMENT TO THESE TERMS

These Online Course Terms & Conditions (“Terms”) constitute a legally binding agreement between you (“Student”, “you”, or “your”) and Ekanem Orok / Ekanem Orok Limited (“Ekanem Orok”, “we”, “us”, or “our”) concerning your purchase and use of any online course, educational programme, digital learning product, workshop, tutorial, membership, downloadable educational material, or related service purchased through www.ekanemorok.com (“Website”).

By purchasing a Course, clicking an acceptance checkbox, creating an account, accessing Course materials, or otherwise using a Course, you confirm that:

  1. You have read these Terms;

  2. You understand these Terms;

  3. You agree to be legally bound by these Terms; and

  4. You have authority to enter into this agreement.

If you do not agree to these Terms, you must not purchase, access, copy, distribute, or otherwise use the Course.

 

These Terms apply together with the applicable Course sales page, checkout terms, Privacy Policy, Refund Policy, and any other terms expressly incorporated into the purchase process.

2. DEFINITIONS

For purposes of these Terms:

“Course” means any online course, educational programme, workshop, tutorial, training programme, digital educational product, or related learning service sold by Ekanem Orok.

“Course Materials” means all content supplied as part of a Course, including videos, audio, text, PDFs, photographs, illustrations, diagrams, patterns, templates, worksheets, assignments, presentations, graphics, downloads, recordings, assessments, and other educational resources.

“Course Fee” means the amount displayed and charged for the applicable Course.

“Purchase Date” means the date on which payment for the Course is successfully completed.

“Access Period” means the period during which you are entitled to access the Course, as stated on the applicable Course page or checkout page.

“Refund Period” means the applicable period during which you may request a refund under our voluntary money-back guarantee.

3. COURSE CATEGORIES

Ekanem Orok may offer Courses with different access periods.

Unless a Course page expressly states otherwise, the following refund periods apply:

Course Access Period Voluntary Money-Back Guarantee

  • 7-Day Online Course (Access period 2 calendar days)

  • 3-Month Online Course (Access period 14 calendar days)

  • 1-Year Online Course (Access period 14 calendar days)

The refund period begins on the Purchase Date.

It does not begin when you first log in, watch your first lesson, download your first resource, or otherwise commence the Course.

4. COURSE INFORMATION

Before purchasing a Course, you are responsible for reviewing the information displayed on the relevant Course page.

This may include:

  • Course title;

  • Course description;

  • Curriculum;

  • Modules;

  • Duration;

  • Access period;

  • Price;

  • Payment options;

  • Certificate information;

  • Bonuses;

  • Course requirements;

  • Technical requirements;

  • Refund period; and

  • Other applicable terms.

We make reasonable efforts to ensure that Course information is accurate.

However, we may correct typographical, technical, pricing, or other inadvertent errors.

5. PURCHASE AND FORMATION OF CONTRACT

A contract for a Course is formed when:

  1. You submit your order;

  2. Your payment is successfully authorised or received; and

  3. We confirm your purchase or activate your Course access.

A payment confirmation, order confirmation, Course-access email, or account activation may constitute confirmation of your purchase.

We reserve the right to reject or cancel an order where reasonably necessary because of:

  • Suspected fraud;

  • Unauthorised payment;

  • Material pricing or technical errors;

  • Duplicate transactions;

  • Payment failure;

  • Misuse of promotional offers; or

  • Other lawful reasons.

Where we cancel a paid order and no Course has been validly supplied, we will provide an appropriate refund or other remedy as required by applicable law.

6. COURSE FEES

The Course Fee applicable to your purchase is the price displayed at the time you place your order, subject to clearly stated promotional terms.

Prices may be changed at any time for future purchases.

 

A price change will not affect a completed purchase unless otherwise required by law or expressly agreed.

You are responsible for any applicable:

  • Bank charges;

  • Payment-provider charges;

  • Currency-conversion charges; or

  • Other transaction charges disclosed during payment.

7. PAYMENT AUTHORIZATION

By submitting payment information, you represent that:

  1. You are authorized to use the selected payment method;

  2. The payment information provided is accurate;

  3. The transaction is not fraudulent or unauthorized; and

  4. You authorize the applicable payment processor to charge the Course Fee.

We may use third-party payment processors.

Your use of a third-party payment service may also be subject to that provider's terms.

8. YOUR ACCOUNT

Where Course access requires an account, you must provide accurate information.

You are responsible for maintaining the confidentiality of your:

  • Username;

  • Password;

  • Login credentials; and

  • Other account-security information.

 

You are responsible for activity occurring through your account where such activity results from your failure to maintain appropriate account security.

You must notify us promptly if you believe your account has been compromised or accessed without authorization.

9. COURSE ACCESS IS PERSONAL

Course access is granted to the individual who purchased the Course.

You may not:

  • Share your login credentials;

  • Permit another person to access your account;

  • Transfer your enrollment;

  • Sell your account;

  • Resell your Course access;

  • Give your Course access to another person; or

  • Allow multiple people to use one paid Course account.

A Course purchase is not a group licence unless expressly stated otherwise.

We may use reasonable technical measures to detect and prevent unauthorized account sharing.

 

10. 2-DAY MONEY-BACK GUARANTEE FOR 7-DAY COURSES

For eligible 7-Day Online Courses, Ekanem Orok provides a voluntary 2-calendar-day money-back guarantee.

You may request a refund within two (2) calendar days after the Purchase Date.

The refund request must be received within the applicable two-day period.

After the two-day period expires, the voluntary money-back guarantee ends.

This voluntary guarantee does not remove or restrict any mandatory legal right that may apply to you.

 

11. 14-DAY MONEY-BACK GUARANTEE FOR 3-MONTH COURSES

For eligible 3-Month Online Courses, Ekanem Orok provides a voluntary 14-calendar-day money-back guarantee.

You may request a refund within fourteen (14) calendar days after the Purchase Date.

The refund request must be received within the applicable fourteen-day period.

After the fourteen-day period expires, the voluntary money-back guarantee ends.

This voluntary guarantee does not remove or restrict any mandatory legal right that may apply to you.

12. 14-DAY MONEY-BACK GUARANTEE FOR 1-YEAR COURSES

For eligible 1-Year Online Courses, Ekanem Orok provides a voluntary 14-calendar-day money-back guarantee.

You may request a refund within fourteen (14) calendar days after the Purchase Date.

The refund request must be received within the applicable fourteen-day period.

After the fourteen-day period expires, the voluntary money-back guarantee ends.

This voluntary guarantee does not remove or restrict any mandatory legal right that may apply to you.

 

13. REFUND REQUEST PROCEDURE

To request a refund, you must contact us using the official customer-support contact details published on the Website.

Your request should include:

  • Your full name;

  • Email address used for the purchase;

  • Course name;

  • Purchase Date;

  • Order or transaction reference; and

  • A clear statement that you are requesting a refund.

a. We may request reasonable information necessary to verify the transaction and process the refund.

b. A refund request is not considered valid merely because you intended to request one.

c. The request must actually be received by Ekanem Orok within the applicable Refund Period.

14. REFUND DEADLINES

The following deadlines apply to the voluntary money-back guarantees:

7-Day Course

Refund request must be received within 2 calendar days after purchase.

3-Month Course

Refund request must be received within 14 calendar days after purchase.

1-Year Course

Refund request must be received within 14 calendar days after purchase.

The applicable deadline is determined by the Course purchased, not by the student's later decision to commence or complete the Course.

15. REFUND OF DIGITAL COURSE PURCHASES

Where a refund is approved, we may:

  1. Cancel the student's Course enrollment;

  2. Deactivate Course access;

  3. Disable downloads;

  4. Revoke access to Course Materials;

  5. Cancel associated bonuses; and

  6. Take reasonable steps to prevent continued use of the refunded Course.

 

A student who receives a refund must immediately stop using the refunded Course Materials.

 

You must not retain, distribute, reproduce, sell, publish, or otherwise exploit Course Materials after your Course purchase has been refunded.

16. REFUND METHOD

Approved refunds will ordinarily be returned through the original payment method where reasonably practicable.

The time required for funds to appear in your account may depend on the payment processor, bank, card issuer, or other financial institution.

 

This may take up to 14 working days depending on the payment processor company.

We are not responsible for delays caused solely by a third-party financial institution after we have initiated the refund.

Where applicable law requires a particular refund method or timeframe, that legal requirement will apply.

Payment Processing companies PAYPAL and SELAR, on our website may charge you a NON-REFUNDABLE fee for processing your payment. Kindly read about their terms of service as we are not responsible for those charges.

 

17. STATUTORY CONSUMER RIGHTS

The money-back guarantees in these Terms are voluntary contractual guarantees provided by Ekanem Orok Limited.

They do not constitute a waiver of any statutory consumer rights.

18. REFUND ABUSE AND FRAUD

We may investigate refund requests where there is reasonable evidence of:

  • Fraud;

  • Payment fraud;

  • Account sharing;

  • Unauthorized distribution of Course Materials;

  • Multiple refund-policy abuses;

  • False representations;

  • Unauthorized chargebacks; or

  • Other misuse of the Course or refund system.

Nothing in this section permits us to deny a refund or legal remedy that you are entitled to under applicable law.

 

19. CHARGEBACKS AND PAYMENT DISPUTES

If you believe a payment was made in error or that you are entitled to a refund, you should contact Ekanem Orok Limited before initiating a payment dispute or chargeback where reasonably practicable.

Where a chargeback is initiated, we may provide the payment processor or relevant financial institution with transaction records, Course-access records, acceptance records, communications, and other information reasonably necessary to respond to the dispute.

20. COURSE ACCESS PERIOD

Your Course access is limited to the Access Period stated on the applicable Course page.

Unless expressly stated otherwise:

  • 7-Day Course: access for the stated seven-day period.

  • 3-Month Course: access for the stated three-month period.

  • 1-Year Course: access for the stated twelve-month period.

Access expires automatically at the end of the applicable Access Period.

 

21. NO AUTOMATIC RENEWAL

Course access does not automatically renew.

 

22. INTELLECTUAL PROPERTY OWNERSHIP

All rights, title, and interest in the Course and Course Materials remain with Ekanem Orok, Ekanem Orok Limited, or the applicable third-party rights holder.

Your purchase does not transfer ownership of any intellectual property to you.

This includes, without limitation:

  • Copyright;

  • Trademarks;

  • Course structure;

  • Written materials;

  • Video content;

  • Audio content;

  • Illustrations;

  • Fashion drawings;

  • Patterns;

  • Templates;

  • Worksheets;

  • Graphics;

  • Photographs;

  • Presentations;

  • Branding;

  • Logos;

  • Educational frameworks; and

  • Other proprietary materials.

23. LIMITED LICENSE TO USE COURSE MATERIALS

Subject to your compliance with these Terms, Ekanem Orok grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Course Materials solely for your personal educational purposes during your authorized Access Period.

You do not receive a license to commercially reproduce, distribute, sublicense, resell, publish, or exploit the Course Materials.

24. PROHIBITED COPYING AND DISTRIBUTION

You must not, without prior written permission:

  1. Copy Course videos;

  2. Screen-record Course lessons for redistribution;

  3. Download materials for the purpose of sharing them;

  4. Upload Course Materials to another website;

  5. Upload Course Materials to social media;

  6. Share Course Materials through WhatsApp, Telegram, email, Google Drive, Dropbox, or similar services;

  7. Sell Course Materials;

  8. Give Course Materials to clients or students;

  9. Repackage Course Materials as your own product;

  10. Create derivative educational products from substantial portions of the Course;

  11. Remove copyright or ownership notices; or

  12. Use Course Materials to operate unauthorised training programmes.

25. INDEPENDENT USE OF KNOWLEDGE

Nothing in these Terms prevents you from using general knowledge, skills, techniques, ideas, methods, and experience that you independently acquire through the Course.

For example, completing a fashion-design Course does not prevent you from applying the skills learned to create your own garments.

However, you may not reproduce Ekanem Orok's proprietary Course Materials themselves as your own educational or commercial content.

26. COURSE RECORDINGS

Where live sessions are recorded, recordings may form part of the Course Materials.

You acknowledge that live sessions may be recorded for educational purposes.

Where your participation is captured in a recording, we will handle the recording in accordance with applicable privacy requirements and our Privacy Policy.

27. STUDENT SUBMISSIONS

If a Course requires you to submit assignments, photographs, designs, projects, or other work, you retain ownership of your original work unless otherwise agreed in writing.

You grant Ekanem Orok permission to access and use submitted materials solely for purposes reasonably necessary to:

  • Provide feedback;

  • Assess Course work;

  • Administer the Course;

  • Provide student support; or

  • Operate the educational programme.

We will not knowingly claim ownership of your independent student work merely because you submit it for assessment.

 

28. STUDENT COMMUNITY

Where a Course includes a student community, group, forum, social-media group, messaging group, or other interactive environment, participation is subject to these Terms.

You must not:

  • Harass other participants;

  • Threaten other participants;

  • Publish unlawful content;

  • Distribute spam;

  • Promote fraudulent schemes;

  • Impersonate another person;

  • Share another student's private information without permission;

  • Distribute Course Materials without authorization; or

  • Engage in conduct that materially disrupts the learning environment.

29. COURSE CERTIFICATES

Where a Course includes a certificate, the certificate will be issued only where the student satisfies the applicable Course requirements.

Unless expressly stated otherwise, a certificate issued by Ekanem Orok is a certificate of Course completion.

It does NOT automatically constitute:

  • A university degree;

  • Government licensing;

  • Professional registration;

  • A regulated professional qualification;

  • Employment certification; or

  • Government accreditation.

Any specific accreditation will be expressly stated on the relevant Course page.

30. EDUCATIONAL DISCLAIMER

Our Courses are designed to provide educational knowledge, skills, techniques, and professional development.

However, we do not guarantee a particular outcome.

 

Course completion does not guarantee:

  • Employment;

  • Promotion;

  • Business success;

  • Income;

  • Sales;

  • Clients;

  • Professional recognition;

  • Customer acquisition;

  • Investment returns; or

  • Any specific financial result.

 

Individual results depend on factors outside our control, including effort, experience, implementation, market conditions, business decisions, and individual circumstances.

31. NO PROFESSIONAL ADVICE

Unless expressly identified otherwise, Course Materials are educational and informational.

They should not be treated as legal, financial, medical, accounting, investment, or other regulated professional advice.

Where a Course touches on business, fashion, image, styling, entrepreneurship, or related professional subjects, you remain responsible for obtaining independent professional advice where appropriate.

32. COURSE CONTENT CHANGES

We may update Course Materials from time to time.

Updates may include:

  • New lessons;

  • Revised lessons;

  • Corrections;

  • Additional resources;

  • New examples;

  • Updated techniques; or

  • Changes to Course organization.

We may make reasonable changes to improve the quality or relevance of a Course.

A change to Course content does not automatically create a refund right unless required by applicable law or expressly stated by us.

33. TECHNICAL REQUIREMENTS

You are responsible for obtaining and maintaining:

  • A compatible computer or mobile device;

  • Internet access;

  • Compatible browser software;

  • A functioning email address; and

  • Any equipment or software expressly required for practical lessons.

We are not responsible for your inability to access a Course caused solely by your device, internet connection, software, operating system, or other personal technical limitation.

34. THIRD-PARTY PLATFORMS

Courses may be delivered through third-party technology.

This may include:

  • Payment processors;

  • Learning-management platforms;

  • Video-hosting services;

  • Cloud-storage services;

  • Email providers;

  • Video-conferencing platforms; and

  • Other technology providers.

Third-party services may be subject to separate terms.

We are not responsible for independent failures of third-party services except where responsibility cannot lawfully be excluded.

35. AVAILABILITY OF THE WEBSITE AND COURSE

We will use reasonable efforts to maintain access to the Website and Courses.

However, uninterrupted availability cannot be guaranteed.

Access may occasionally be interrupted because of:

  • Maintenance;

  • Software updates;

  • Security incidents;

  • Hosting problems;

  • Internet failures;

  • Power failures;

  • Telecommunications failures;

  • Third-party platform failures; or

  • Other circumstances beyond our reasonable control.

Where reasonably practicable, we will take reasonable steps to restore affected services.

36. SUSPENSION OR TERMINATION FOR BREACH

We may suspend or terminate your Course access where reasonably necessary because of a material or serious breach of these Terms.

Examples include:

  • Account sharing;

  • Unauthorized distribution of Course Materials;

  • Fraud;

  • Payment fraud;

  • Repeated abuse of the Website;

  • Unlawful conduct;

  • Serious harassment; or

  • Material infringement of intellectual-property rights.

Where appropriate and legally required, we may provide an opportunity to remedy the breach.

Termination does not affect rights or obligations that arose before termination.

37. EFFECT OF TERMINATION

Upon termination of Course access:

  1. Your right to access the Course ends;

  2. Your account may be deactivated;

  3. Your Course licence ends;

  4. You must stop using Course Materials; and

  5. You must not continue distributing or exploiting Course Materials.

Clauses relating to intellectual property, confidentiality, payment obligations, liability, dispute resolution, and other provisions intended by their nature to survive termination will continue to apply.

38. CANCELLATION OR DISCONTINUATION BY EKANEM OROK

We may suspend, modify, replace, or discontinue a Course where reasonably necessary.

If we permanently discontinue a Course while you have a valid paid entitlement to access it, we will take reasonable steps to provide an appropriate remedy.

Depending on the circumstances, this may include:

  • Continued access to substantially equivalent content;

  • Transfer to another Course;

  • Extension of Course access; or

  • A refund or other remedy where required by applicable law.

39. WARRANTIES AND DISCLAIMERS

To the maximum extent permitted by applicable law, we do not warrant that:

  • The Course will satisfy every individual expectation;

  • The Course will produce a specific result;

  • The Website will always be available;

  • The Course will be error-free;

  • All Course Materials will remain unchanged; or

  • The Course will be compatible with every device or software environment.

Nothing in these Terms excludes any warranty or consumer protection that cannot legally be excluded.

40. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Ekanem Orok will not be liable for indirect, incidental, special, consequential, or purely economic losses arising from your use of a Course where such limitation is lawful.

Where liability cannot lawfully be excluded, it shall be limited to the extent permitted by applicable law.

Nothing in these Terms excludes or limits liability for matters that cannot legally be excluded or limited.

Nothing in these Terms is intended to deprive a consumer of a mandatory statutory right.

41. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Ekanem Orok, Ekanem Orok Limited, its officers, employees, contractors, instructors, and authorised representatives from claims, losses, liabilities, costs, and expenses arising directly from:

  1. Your material breach of these Terms;

  2. Your unlawful use of the Course;

  3. Your infringement of another person's intellectual-property rights;

  4. Your unauthorized distribution of Course Materials; or

  5. Your fraudulent or unlawful conduct.

This clause does not require you to indemnify us for losses caused by our own unlawful conduct or matters that cannot legally be transferred to you.

42. FORCE MAJEURE

We will not be liable for failure or delay caused by events beyond our reasonable control.

These may include:

  • Natural disasters;

  • Fire;

  • Flood;

  • War;

  • Civil unrest;

  • Government restrictions;

  • Epidemics or pandemics;

  • Power failures;

  • Internet infrastructure failures;

  • Telecommunications failures;

  • Cybersecurity incidents;

  • Hosting failures; or

  • Other circumstances beyond reasonable control.

43. PRIVACY AND DATA PROTECTION

We may collect and process personal information necessary to:

  • Process your purchase;

  • Create your account;

  • Provide Course access;

  • Communicate with you;

  • Provide customer support;

  • Process refunds;

  • Maintain transaction records; and

  • Comply with legal obligations.

Personal information will be handled in accordance with our Privacy Policy and applicable data-protection law.

 

44. ELECTRONIC COMMUNICATIONS

You consent to receiving electronic communications relating to your Course and transaction.

These may include:

  • Order confirmations;

  • Payment confirmations;

  • Course-access instructions;

  • Password or account information;

  • Important Course notices;

  • Refund communications;

  • Customer-support communications; and

  • Changes affecting your Course.

Electronic communications may satisfy any legal requirement that a communication be provided in writing where permitted by applicable law.

45. ELECTRONIC ACCEPTANCE AND RECORDS

You agree that clicking an acceptance button, ticking an acceptance checkbox, completing a purchase, or otherwise taking a clear affirmative action to accept these Terms may constitute electronic acceptance of this agreement, to the extent permitted by applicable law.

We may retain records of:

  • Your purchase;

  • Your acceptance of these Terms;

  • The version of the Terms accepted;

  • Course access;

  • Payments;

  • Refund requests;

  • Customer communications; and

  • Other transaction information.

These records may be used to establish the terms applicable to your purchase.

46. NO WAIVER

If we do not immediately enforce a provision of these Terms, that does not mean that we waive our right to enforce that provision later.

A waiver is effective only if expressly given in writing by an authorised representative of Ekanem Orok.

 

47. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect.

The invalid provision shall, where legally permissible, be modified only to the minimum extent necessary to make it enforceable while preserving its intended commercial effect.

48. ASSIGNMENT

You may not transfer, assign, sell, or otherwise transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms where reasonably necessary for business restructuring, sale, merger, acquisition, financing, or transfer of the relevant Course business, subject to applicable law.

 

49. ENTIRE AGREEMENT

These Terms, together with:

  • The applicable Course sales page;

  • Your order confirmation;

  • The applicable refund terms;

  • Our Privacy Policy;

  • Our Website Terms of Use; and

  • Any additional terms expressly incorporated into the purchase process,

constitute the agreement between you and Ekanem Orok concerning your purchase and use of the Course.

 

50. ORDER OF PRECEDENCE

If there is a conflict between documents forming part of your Course purchase, the following order shall apply, subject to applicable law:

  1. Mandatory applicable law;

  2. Specific written terms expressly agreed for the relevant Course;

  3. The applicable Course sales or checkout terms;

  4. These Online Course Terms & Conditions;

  5. Other general Website terms.

51. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Nothing in this clause prevents a consumer from exercising a mandatory legal right available under applicable law.

 

52. DISPUTE RESOLUTION

If a dispute arises concerning a Course, payment, refund, account, or these Terms, the parties should first attempt to resolve the matter in good faith through direct communication.

 

A customer should first submit a written complaint to Ekanem Orok Limited using the official customer-support contact details. 

Email: info@ekanemorok.com

We will use reasonable efforts to investigate and resolve legitimate complaints.

Where a dispute cannot be resolved through direct communication, either party may pursue any remedy available under applicable Nigerian law.

53. CHANGES TO THESE TERMS

We may update these Terms where reasonably necessary because of:

  • Changes to our Courses;

  • Changes to our business;

  • Changes to technology;

  • Changes to payment systems;

  • Changes to applicable law; or

  • Other legitimate operational requirements.

The updated version will be published on the Website with a new “Last Updated” date.

A material change will not retroactively alter rights that have already accrued under a completed purchase unless required by law or otherwise lawfully agreed.

 

Your complaint should include:

  • Your full name;

  • Email used for purchase;

  • Course name;

  • Transaction reference;

  • Date of purchase; and

  • Details of the complaint.

 

We will make reasonable efforts to investigate and respond.

55. FINAL ACKNOWLEDGEMENT

By purchasing or accessing an Ekanem Orok Course, you acknowledge that:

  • You have had an opportunity to read these Terms before purchase;

  • You understand the Course duration and Access Period;

  • You understand the applicable refund period;

  • You understand that Course access is personal;

  • You agree not to share or distribute Course Materials;

  • You understand that Course Materials remain the intellectual property of Ekanem Orok or the relevant rights holder;

  • You understand that Course completion does not guarantee employment, income, business success, or any particular result; and

  • You agree to comply with these Terms.

56. CONTACT INFORMATION

For questions concerning these Terms, Courses, refunds, payments, or Course access, please contact:

Ekanem Orok / Ekanem Orok Limited
Website: www.ekanemorok.com
Email: info@ekanemorok.com
Business Address: 25 Prince Kazeem Eletu Way Osapa - Lekki, Lagos state, Nigeria
Customer Support: +2348123402563 

Ekanem Orok

Fashion. Education. Lifestyle.

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